frequently asked questions
Here are the answers to the most common questions about the GO. Have more questions or don’t see an answer you’re looking for? Chat, email, call, or schedule a demo for a live virtual tour with our team.
FREQUENTLY ASKED QUESTIONS
can my vehicle tow the GO?
How much does the GO weigh?
what do I need to tow the GO?
The ball for your hitch should be 2 inches. The height of the ball should be 17″ from the ground to the middle of the ball. *Pro tip, if you need a hitch installed on your vehicle, call your local U-haul location – they are usually an affordable place to book an installation appointment.
what about trailer lights?
The GO has running lights and brake lights. The GO uses a standard flat 4 pin connector to connect the wiring harness to your vehicle.
does the GO have brakes?
How long does it really take to set up the GO or close it down?
From unhitching the GO to deploying the tent, you can easily be set up in about 10-15 minutes. The first time you set up your GO it may take you a bit longer, but like with anything, the more your do it the better you get.
how many people can sleep in the GO?
That’s up to you! You can set up the interior of the GO with 2 XL Twin beds on the sides, or as one large sleeping platform that equals the size of a King Bed + XL Twin bed.
how big are the beds?
Each side bed is an XL Twin (34 inches wide by 80 inches long). Or if you choose to set it up as one big sleeping area, the size is equal to a King + XL Twin (116 inches wide by 80 inches long).
what is the weight capacity for the sleeping areas?
Each side bed platform is rated to 500 lbs, and the two center panels are rated at 250 lbs each, for a total of 500 lbs on the middle bed area.
does the GO have electricity?
does the GO have air conditioning?
The GO is designed to give you a tent camping experience and connection to nature. It does not have AC, but the tent itself is designed to have various points that allow for more air flow to prevent any muggy feeling inside the tent.
can I add air conditioning?
Sure can! An easy way to keep the GO cooler in the summer is to add a fan to increase air flow. We also have seen GO owners add a small portable AC unit, so you can make that happen.
can I camp in cold weather in the GO?
Sure can! Bring your coziest sleeping bags and maybe add in a tent-safe heater to be set for cold weather camping.
so i’m camping and i need to carry all my gear, what are the dimensions of the gear deck?
what if I need to carry something taller than 17"?
Simply raise the Tent Pod to increase the Gear Deck height to 48” inches. You also have the option to mount bike, kayak, or cargo boxes on the equipment rack as well. *You can even remove the Tent Pod if you want to use the GO as a utility trailer instead of a camper.
how much weight can I carry on the gear deck?
up to 1,010 pounds! *the weight of any gear on the equipment rack should be taken off the capacity of the gear deck.
how much weight can I carry on the equipment rack?
what rack accessories can I use with the GO?
how many bikes and kayaks can i carry?
can i add cross bars to the go to extend the width of my equipment rack?
what is the ground clearance of the GO?
The ground clearance is 11 inches and it’s 13″ if the spare tire is removed from underneath the deck.
how fast can i drive with the GO?
The tires are “interstate safe” tires so you can safely travel at highway speeds. We have many GO owners that have taken cross country trips with their GO!
what is included with the GO?
Every GO comes with: 1 crank handle, 2 stabilizer jack rods, 4 ratchet straps, 1 tailgate bungee, 2 storage pod keys, 4 sleeping pads (2 large, 2 small), 1 owner’s manual, 4 bed support poles, 3 tent poles, 2 bed panels, 2 table panels, 2 velcro straps, and 8 frame pins. If you choose to upgrade your GO with an accessory package, your GO will include additional accessories.
how do I store the GO when I'm not using it?
We recommend storing it in a garage or covered area if possible, but the GO can also be stored outdoors with a cover. We have a Tyvek cover available for purchase on the GO accessories page.
what are the stored dimensions of the go?
It is 6.25 feet wide by 12 feet long from tongue to the back of the GO. The tongue cannot be removed for storage but you can also use the gear deck for storage if space is limited in your garage.
OKay, the GO is the camping trailer for me. How do I order?
That’s easy. You can order the GO online and we will ship it to your driveway ready to roll. We deliver anywhere in the continental US and your shipping rate will be automatically calculated based on where you live. Or you can choose to come pick it up from us in Brevard, NC for no shipping charge!
does the GO come with a warranty?
You betcha! Every new GO comes with a 2 year warranty. We stand behind our products. If you have any manufacture-related issues in the first 2 years give us a call or email us and we’ll take care of you. Our warranty covers both the trailer and the tent!
what maintenance is required on the GO?
Not a lot. That’s one really great thing about the GO, unlike many other RVs, there’s not much maintain. Once a year you should lubricate the bearings in the tires and the lift system and monitor tire pressure. We also offer a maintenance kit to make it easy!
what maintenance is required on the tent?
Like with any tent, best practice is to keep it clean and store it dry. If you have to pack it up wet, as soon as possible open it up and let it dry out. We recommend using a tent-safe wash after each trip, and a solar spray once a year, to help keep the tent in great condition and maintain the waterproof properties.
what if my GO needs repair?
You can take the GO to any RV dealer and they can likely do any repair for you. They do not need to be a GO dealer. The GO is a super unique product, but all the parts are common in the RV industry so repairs are usually simple. We will work with you and the dealer to get them the parts they need as well as determining what labor costs will be covered under our warranty policy. All labor costs must be pre-approved by SylvanSport before the repair.
do you offer financing?
We do! We work with a financing partner to provide you with options. Just add the GO to your cart and click the “payments as low as…” button to see what options are available for you.